Unfortunately, it is not possible to change your delivery address after your order has been shipped. So if you haven’t received a shipping confirmation, we can often still change your delivery address.

When you just passed your order and you realise that you made a mistake, please contact our customer service and provide us with the following information:

Your name
Your order number
The new complete (!) delivery address

We will do our utmost to pass the information to our logistics partner on time in order to change the delivery address.

Before placing an order, you can of course change your delivery address during checkout.